Contact Us

We respond fast on business days. For urgent order issues, include your order number in the subject line.

Best Practices

• Support: support@loomlane.com — order status, returns, sizing.
• Partnerships: partners@loomlane.com — campus collabs, licensing, bulk orders.
• Creators: create@loomlane.com — student designers and clubs.
• Response time: 1–2 business days; include screenshots and links to speed things up.

Returns & Exchanges

Unworn items within 30 days. Keep tags on and include your order number for the RMA.

Shipping

Tracking is emailed at fulfillment. If you see no movement for 72 hours, reach out so we can chase the courier.